The professional and prompt technical support in the distribution business with computer parts and components is another exceptionally important segment.

      Nowadays when manufactures almost every day offer new products to the market, when application software and appropriate software drivers are constantly upgraded qualified and professional service is needed that will be able to satisfy the customers requirements and needs. The necessary support is offered via phone, via e-mail or the company’s WEB site which is in constant process of upgrading.

    
    And finally, but in no case at least important, as it is usually said are RMA activities which provides complete client’s satisfaction with the company’s services. Normally, according to the positive law regulations in Macedonia twelve months of warranty period is offered at customer disposal (of course unless otherwise stated in the accompanied documents issued with the products).    

      In that period Viwarta Computers Ltd. is obliged to repair any malfunctions and remove any technical inconsistencies that would occur in normal-way use of the products free of charge. Efforts are made, in consultations with the manufactures of course, the warranty period to be longer.